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Is Mould in a Rented House the Landlord's Responsibility in England and Wales?

Written by the Housing Repair Help Editorial Team and reviewed by our claims team — a trading style of Reclaim Experts Ltd, an FCA authorised claims management company (FRN 1030701), Innovation Centre, 49 Oxford Street, Leicester, LE1 5XY. About us and our editorial standards.

Published 20 August 2025. Last reviewed and updated 15 April 2026.

Mould is one of the most common problems reported by tenants in England and Wales. If you're dealing with mould in your rented home, you may be wondering whether it's your landlord's responsibility to fix it — and what you can do if they refuse.

What Causes Mould in Rented Homes?

Mould thrives in damp, poorly ventilated environments. Common causes include:

Leaks

Leaking roofs, gutters, or pipes causing persistent moisture

Rising Damp

Structural defects allowing moisture to rise through walls

Poor Ventilation

Inadequate ventilation in bathrooms, kitchens, and bedrooms

Broken Fans

Missing or broken extractor fans

Poor Insulation

Condensation on cold walls from lack of insulation

While some condensation can result from everyday activities, persistent mould often points to an underlying structural or maintenance issue.

Who Is Responsible?

Landlord's Responsibility

Leaking roof or faulty guttering
Rising damp or penetrating damp
Broken heating systems preventing adequate warmth
Missing or broken extractor fans
Structural defects causing excessive condensation

Tenant May Be Responsible

Blocking ventilation or covering air vents
Not using heating at all during cold months
Drying large amounts of laundry indoors without ventilation

Landlords cannot simply blame tenants without evidence. Many incorrectly claim that condensation is the tenant's fault when there is actually a structural problem.

What Tenants Should Do if Mould Is Ignored

1

Report the issue in writing

Email or letter with a clear description and photos of the mould.
2

Take dated photos and videos

Show the extent of the mould over time to build visual evidence.
3

Keep records of all communication

Save every message with your landlord or letting agent.
4

Contact your local council

Their environmental health team can inspect and may issue an improvement notice.
5

Visit your GP

If the mould has affected your health, keep medical records — these support your case.

Evidence That Helps Prove Disrepair

Photographs

Dated photos showing mould growth over weeks or months

Written Complaints

Copies of complaints sent to your landlord

Responses

Responses (or lack of response) from your landlord

Council Reports

Inspection reports or improvement notices

Medical Records

GP letters linking health issues to damp/mould

Tenancy Agreement

Shows landlord obligations for reference

Has your landlord ignored mould in your home?

If mould in your home has been ignored by your landlord, you may be able to submit your case for review. Check your eligibility in minutes.

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Frequently Asked Questions

This article provides general information about housing issues in England and Wales and does not constitute legal advice. Legal services may be provided by independent solicitors where appropriate.

Housing Repair Help

Helping tenants in England and Wales get repairs and compensation for housing disrepair.

Contact

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Housing Repair Help is a trading style of Reclaim Experts Ltd, a Claims Management Company authorised and regulated by the Financial Conduct Authority (FRN: 1030701). You can view our registration on the FCA Register. Registered with the Information Commissioner's Office (ICO Number: ZB869483). Registered in England and Wales (Company Number: 16058317). Address: Innovation Centre, 49 Oxford Street, Leicester, LE1 5XY, United Kingdom.

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