Claim for Damp and Mould in a Rented House in England and Wales
Written by the Housing Repair Help Editorial Team and reviewed by our claims team — a trading style of Reclaim Experts Ltd, an FCA authorised claims management company (FRN 1030701), Innovation Centre, 49 Oxford Street, Leicester, LE1 5XY. About us and our editorial standards.
Damp and mould are among the most common housing problems reported by tenants in England and Wales. Left untreated, they can cause serious damage and significant health risks — particularly for children, elderly residents, and anyone with respiratory conditions.
If your landlord has been made aware of damp and mould and has failed to take action, you may be able to make a claim for housing disrepair.
What Causes Damp and Mould?
Penetrating Damp
Water entering through walls or roof due to cracks, faulty guttering, or damaged pointing
Rising Damp
Moisture from the ground travelling up through walls due to a failed damp-proof course
Condensation
Often worsened by inadequate ventilation, single-glazed windows, or lack of heating
Plumbing Leaks
Hidden leaks behind walls or under floors creating persistent damp conditions
Signs of Serious Damp and Mould
Black mould spreading across walls, ceilings, or around windows
A persistent musty smell that doesn't go away
Peeling wallpaper or paint
Damp patches that reappear after cleaning
Visible water stains on ceilings or walls
Health symptoms such as coughing, wheezing, or skin irritation
Steps to Take When Reporting Damp and Mould
Notify Your Landlord in Writing
Take Photographs
Keep Records of All Communication
Visit Your GP
Contact Environmental Health
If your landlord fails to act, report to your local council's environmental health department. Learn more about reporting disrepair to your council.
Has your landlord ignored damp and mould?
If damp and mould in your home has been reported but not fixed, you can submit your details to see whether you may be able to make a claim.
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Evidence That Supports Your Claim
Photos
Dated photographs showing the extent of the mould
Correspondence
Copies of messages with your landlord
Medical Records
Documentation of health impacts
Council Reports
Environmental health inspection reports
Receipts
For damaged belongings or cleaning costs
When Damp and Mould May Lead to a Claim
If your landlord has been notified and has failed to take reasonable action, you may be in a position to seek professional help. Tenants may seek compensation for inconvenience, health impacts, and financial losses caused by living in a damp and mouldy property.
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Frequently Asked Questions
This article provides general information about housing issues in England and Wales and does not constitute legal advice. Legal services may be provided by independent solicitors where appropriate.