Housing Repair Help is a trading style of Reclaim Experts Ltd, a Claims Management Company authorised and regulated by the Financial Conduct Authority (FRN: 1030701). By using the Housing Repair Help website and submitting information through our claim form, you agree to the following terms and conditions. Please read them carefully before using our service.
Housing Repair Help is a Claims Management Company authorised and regulated by the Financial Conduct Authority (FRN: 1030701). We collect information from potential claimants and, where appropriate, refer them to specialist SRA-regulated solicitors who may be able to assist with housing disrepair claims. We are not a law firm and we do not provide legal advice, legal representation or any form of legal service.
Submitting a claim through our website does not guarantee that you will receive legal representation or that your claim will be successful. Whether a solicitor takes on your case is at their sole discretion. No compensation or specific outcome is guaranteed at any stage of the process.
Any legal advice or legal services will be provided solely by independent SRA-regulated solicitors, not by Housing Repair Help. A formal solicitor-client relationship will only be established once you have entered into a client care agreement directly with the solicitor. Until that point, no legal relationship exists between you and any solicitor introduced through our platform.
Reclaim Experts Ltd will receive a fee for any successful recommendation received. This does not affect the cost to you or the independence of the legal advice you receive. Any referral fee arrangement will be disclosed to you by the solicitor as required by SRA regulations.
You agree to provide accurate, truthful and complete information when using our service. Providing false or misleading information may result in your enquiry being declined. We are not responsible for any consequences arising from inaccurate information provided by you.
You may use this website for lawful purposes only. You must not use the website in any way that could damage, disable or impair its availability or functionality. We reserve the right to restrict access to the website at any time without notice.
Housing Repair Help is an FCA-regulated Claims Management Company. While we manage the claims process and refer cases to solicitors, we are not liable for the conduct, advice or actions of any solicitor referred through our platform. We are not liable for the outcome of any legal proceedings or for any loss arising from your use of our service, except where such liability cannot be excluded by law.
We may update these terms from time to time. Any changes will be posted on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.
If you have any questions about these terms, please contact us at info@housingrepairhelp.co.uk.
Housing Repair Help (a trading style of Reclaim Experts Ltd)
Authorised and regulated by the Financial Conduct Authority (FRN: 1030701)
Registered with the Information Commissioner's Office (ICO Number: ZB869483)
Registered in England and Wales (Company Number: 16058317)
Innovation Centre, 49 Oxford Street, Leicester, LE1 5XY, United Kingdom
These terms were last updated in August 2026.